These terms apply to everyone who uses Muvu: organizers, their team members and people who apply. Muvu is run by [company name, address and Chamber of Commerce (KvK) number] ("we").
What Muvu is
Muvu helps event organizers run an ambassador program: ambassadors get tasks (for example, sharing an event), send proof, earn points and claim rewards the organizer offers. Organizers manage it in the Muvu dashboard; ambassadors mostly use WhatsApp.
Who can use it
- Organizers can use Muvu once we have approved their application. We decide on every application ourselves and may say no.
- Muvu is new and offered as a pilot: features can change, and we may pause or stop it.
- You sign in with your own Google account. Keep it secure (we recommend 2-step verification) and don't share it.
- An organizer's owners decide who is on their team and with which role; they are responsible for what their team does.
What organizers agree to
- Use Muvu only for real events and a real ambassador program, and give correct information when applying.
- Follow the law and the rules of WhatsApp and Meta (including their Business and Commerce policies): only message people who signed up, no spam, and honor it when someone wants to stop.
- Tell ambassadors how their data is used (see our privacy notice) and handle their requests about it.
- Deliver the rewards they promise. Rewards, payouts and any taxes on them are between the organizer and the ambassador.
- Not try to reach other organizers' data or break or overload Muvu.
Data
The organizer's program data (ambassadors, tasks, points, rewards) belongs to the organizer. We process ambassadors' data on the organizer's behalf, as described in the privacy notice. [A data processing agreement will follow.]
Pausing and ending
We may pause an organizer (their team can still look, but not change anything) or end their use of Muvu if these terms are broken or to protect ambassadors, WhatsApp numbers or the platform. We will explain why. Organizers can stop at any time.
Responsibility
We do our best to keep Muvu running and the data safe, but we can't promise it is always available or free of mistakes. [Limitation of liability — to be written with a lawyer.]
Changes and law
When these terms change, the version at the top changes too, and we will ask organizers to agree to the new version. [Dutch law applies; disputes go to the court of …]